RouteWise Privacy Policy

1. Introduction

At RouteWise, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information across our products and services, including:

• RouteWise mobile applications (Driver, Parent, Admin apps)
• RouteWise Vision (in-vehicle AI hardware)
• RouteWise Web Panel
• API services

By using any of our services, you agree to the terms outlined in this Privacy Policy.

2. What Information We Collect

We collect the following types of data depending on your interaction with our services:

3. How We Use the Information

• To provide and manage the RouteWise platform and devices
• To monitor vehicle and driver performance
• To generate analytics, reports, and insights
• To improve system functionality and user experience
• To ensure safety, compliance, and prevent misuse

4. Legal Basis for Processing

• Contractual necessity: To provide services as agreed in contracts
• Legitimate interests: For operational analytics and platform improvements
• Legal obligations: To comply with regulations, if applicable
• Consent: For specific optional data uses (e.g., marketing communications)

5. Data Retention

We retain personal and operational data as long as necessary for the purposes outlined above. Retention periods vary depending on the data type, contractual requirements, and applicable laws.

6. Data Sharing

We may share your data with:

• Authorized RouteWise partners (e.g., resellers, installers)
• Cloud service providers (e.g., AWS, for hosting)
• Legal authorities when required by law

We do not sell your personal information.

7. International Data Transfers

RouteWise primarily stores data in servers located in the EU or Türkiye. In cases of international data transfer, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses, GDPR compliance).

8. Your Rights

Depending on your location, you may have rights to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with a supervisory authority

9. Data Security

We implement robust physical, administrative, and technical safeguards to protect your data, including:

• Encrypted data transmission
• Role-based access control
• Secure boot and OTA updates for Vision devices

10. Children’s Privacy

RouteWise services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website or within the RouteWise applications. We encourage you to review this policy periodically.